Privacy Policy
Effective Date: 27 June 2025
At Escape the Matrix, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, programs, and services.
1. Information We Collect
We may collect the following types of information when you engage with our content or services:
Name
Email address
Phone number
Appointment details
SMS opt-in status
IP address and browser/device type
Payment information (when applicable)
We collect this information through:
Website forms
Appointment scheduling systems
SMS opt-ins
Analytics tools
Voluntary submissions
2. How We Use Your Information
Your information is used to:
Confirm and remind you about scheduled appointments
Send relevant updates, offers, and promotional content
Improve our services, content, and communication
Respond to your inquiries or support requests
Ensure compliance with legal and regulatory obligations
3. How We Protect Your Information
We implement industry-standard security measures to ensure your information is safe, including secure servers, firewalls, and encrypted transmission methods. Only authorized personnel have access to personal data.
4. SMS Communications and Consent
We respect your consent. By opting into our SMS program:
You receive appointment confirmations, reminders, and exclusive offers
You can cancel at any time by texting "STOP" to +1-813-320-6018
You can request help by texting "HELP" or contacting us at support@joinvirtuouswarriors.com
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Sharing and Disclosure
We do not sell, rent, or distribute your personal data for advertising or affiliate marketing purposes.
If any support services (e.g. SMS platforms, email systems) require access to limited data to perform operational tasks, those vendors are strictly bound to data confidentiality and privacy standards.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
6. Your Rights
You may:
Request access to the personal data we store about you
Request corrections to your information
Request deletion (subject to legal obligations)
To exercise your rights, contact us at support@joinvirtuouswarriors.com
7. Cookies & Tracking
We may use cookies and third-party tools (like Google Analytics) to better understand how visitors interact with our site. You can disable cookies through your browser settings.
8. Policy Updates
We may update this policy periodically. Any changes will be posted here and take effect immediately. Please review this page regularly.
9. Contact Us
If you have any questions about this policy or your data:
📞 +1-813-320-6018
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